Frequently Asked Questions
✦ How do I contact you?
You can email me at sarena@becomingsarena.com! I’m a team of one, so response times may vary (thank you for your patience <3) This is the best way to contact me as I do not respond on social media.
✦ Are any of the profits donated?
YES!!!! I’m happy to say that 10% of all profits go to Gender Justice LA and the Palestine Children’s Relief Fund. I’m working on making a “Charities I Support” page that will say a little more about my contributions to making the world safer and equitable.
✦ When will my order be shipped?
Great question! I’m so glad you’re excited to get your items <3
It takes me typically 4-5 days to go through the motions of packaging, processing, and sending an order. I wait 24 hours before beginning this process to anticipate any changes.
✦ Do you take commissions?
Yes I do!! I’m currently only offering digital commissions at the moment. I’m working on creating a ‘Commissions Form’ to make the process easier.
✦ Do you accept returns?
Unfortunately, no :( but if there is something wrong with your order, please get in contact with me and I’ll see what I can do!
✦ My question wasn’t answered…
No worries at all!! Go ahead and send your question over to sarena@becomingsarena.com and I’ll do my best to reply asap!
Please do not DM me on social media as there is a 99.999% chance I will not respond. Use my email as I’m checking it constantly!